Do you have a track record of managing successful, multi channel campaigns and using results analysis and customer insights to shape strategic decisions? We are looking for an enthusiastic campaign manager, with an understanding of customer segmentation and a passion for designing customer centric communication to deliver campaigns that will increase customer engagement and retention.
Managing a team of Campaign Executives, you will be involved in the end to end process of campaign management. You will work closely with internal data analytics and digital teams and external third parties to plan, build and deliver campaigns with the aim of improving our customer journey.
Some essential skills required for the role are
Experience of planning, creating and delivering data driven customer communication plans and multi-channel CRM strategies
Familiar with using tracking and analysis to continuously test and learn campaigns
Project management capabilities
Strong commercial focus within a marketing environment
Some skills that would be 'nice to have’ in the role are
Experience working in a commercially driven industry, such as retail, broadband, insurance, mobile phone
About First Utility
Here at First Utility, we want to make a difference. We are changing the face of the energy industry by campaigning for more transparency, better communication and a speedier switching process. Through pioneering technology and sharing our knowledge, we put our customers firmly in control of their energy, so they can spend less on what they need and more on what they want.
We are proud to deliver award-winning service and as we continue to challenge the industry, our talented people are integral to our journey; our people make that difference. As we continue to grow our Team and expand our service offering, we now have office locations in Coventry, London, Krakow and Hamburg.
What will you get in return?
First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday plus Bank Holidays, (and the opportunity to buy 3 extra holiday days a year). First Perks features discounts for many of the biggest brands - from Lastminute.com to Amazon, from John Lewis to Tesco; there is something for everyone
Quarterly away days and 'fruity Fridays’ are traditions that we have held onto as we have grown as they are very popular throughout the business.
We empower intelligent people to make intelligent decisions. We give them the autonomy to experiment and the flexibility to develop ways to provide our customers an excellent and personal service. We're all extremely proud of working here and that shows through the commitment and the passion our staff show everyday. We don't believe in hierarchy and we're not at all corporate. So, if you have experience in campaign management and you want to develop yourself and make a difference, apply now.
- Commercial Focus
- Customer Communication
- Marketing Campaigns