Location: Central London
Salary: Up to £27000 + commission structure and discounts
* Use of your fluent Mandarin and English to liaise confidently with visiting Chinese store customers
* Providing the very best in elegant and consultative customer care and attention to customers
* Meeting and greeting customers on arrival in store, assessing their requirements and helping the customer find their perfect item
* Assisting with refunds, monitoring stock levels and taking payments.
* Develop excellent long-term relationships for customers, learn about their preferences, shoe size and fashion style, and help them plan their shoe "wardrobe" ahead of any events they may have in their calendar
* Advise customers of other new items they may like in-store, or when ultra-luxury items become available. Send photographs to the customer.
* Working to sales targets
* Mandarin native speaker with fluent English
* Eligible to work in the UK
* Previous sales experience within luxury retail fashion
* Good communication and interpersonal skills