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Linkline Team Leader

Posted 25 January by Pertemps Professional Recruitment Ended

An important client of mine is looking for a Linkline Team Leader to join there team based in a local authority in West London.

Purpose of the role

The role entails providing support and assistance to the Older Persons & Assistance Technology Manager in the delivery of a quality and efficient community care alarm service and call centre function to Link line Customers and Sheltered residents.

Some of the duties include

- Liaise regularly with the sheltered housing team leaders to ensure consistency.

- Direct line management for Link line Officers, Alarm installers, Casual link-line and EDT Staff.

- Prepare reports for senior management team.

- To respond to emergency situations as required, liaising with the emergency services as necessary.

- To ensure members enquires and Customer complaints are dealt with within target.

This is a full time position working 36 hours a week, Monday to Friday.

if you are interested in this position, please apply immediately with a up to date CV.

Required skills

  • Management
  • Social Care

Reference: 34316770

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