Junior European Operator

About Uniserve: Established in 1984, Uniserve is the largest British privately owned international freight and logistics company in the UK. With an extensive network of professional partners worldwide, we specialise in major global trade markets, with a particular focus on Europe, China, South East Asia, and the Indian Subcontinent. At Uniserve, we pride ourselves on delivering value, expertise, and reliability to our customers every day.

Uniserve is currently seeking a highly motivated and detail-oriented individual to join our dynamic team as a Junior European Operator. This role plays a critical part in our road, rail, and short sea freight operations, ensuring the seamless movement of our clients' products from origin to destination on time while maintaining a high level of professionalism, proactivity, and positivity.

Key Qualifications: The successful applicant will possess the following qualities:

• High attention to detail and a willingness to learn and develop.
• Team collaboration skills to effectively work towards common goals.
• Strong time management skills to prioritise tasks and meet deadlines efficiently.
• Adaptability to changing circumstances and industry requirements.
• Commitment to providing excellent customer service to clients and partners.

Overall Responsibilities:

• Promote Uniserve European services to both prospective and existing clients.
• Utilise One World as the main operating system.
• Understand accounting processes and demonstrate commercial awareness to maximise profitability.
• Conduct negotiations and contractual activities effectively.
• Ensure estimates are allocated for all expected costs, and sales invoices are raised in a timely manner.
• Verify that all files have been costed, charged, and completed correctly.
• Protect the interests of the business and escalate any concerns to Supervisors and Managers.

Daily Routines and Responsibilities:

• Receive bookings from customers and liaise with overseas partners and suppliers to arrange appropriate transportation.
• Enter and update all shipments in our supply chain management platform, One World.
• Plan and operate groupage, part load, and full load trailers for both imports and exports.
• Arrange collections and deliveries.
• Prepare customs documentation for our customs department in Dover.
• Deliver excellent customer service, keeping clients updated and meeting key performance indicators (KPIs).
• Complete administrative or operational tasks as assigned by your line manager.

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Cycle to work scheme
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us!
• Life Assurance: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport.
• Flexible Career Pathway.
• Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs.

If you are a proactive and detail-oriented individual, apply now and become a valued member of our dynamic team!