IT Trainer / Software Trainer / (Helpdesk Analyst) – MS Office (Recruitment background desirable) - £25,000 - £27,000 plus car (or £3k car allowance plus mileage) – West Yorkshire (Bradford/Halifax)
Leading service / support provider has a great opportunity for an IT Trainer / Software Trainer ideally from either an IT Helpdesk Analyst background and/or Recruitment background looking for a new career in Training.
As an IT Trainer / Software trainer you are responsible for delivering high quality training on my clients recruitment software platforms and systems to both colleagues and clients and identify how the software can be used more effectively used to improve productivity and efficiency. Training sessions will be either small group, 1-2-1’s or telephone/webinar. In order to evaluate the software and understand the product and where it can be tweaked and developed more, 1 day per week when not out on delivering training maybe working on the 1st Line Helpdesk team in order to give you an insight of the business, responding to queries, tickets, resolving incidents, diagnosing faults or problems etc
Generally as a Software Trainer you will be responsible for creating documents that suit YOUR specific training needs relating to systems, software and the design, delivery and evaluation of training courses for bespoke and proprietary software.
MS Office skills are key for this role (PowerPoint presentations) as are great communication skills and with an approachable and personable personality. Ideally you will have 2 years experience either as a software trainer or (technical) helpdesk / service desk support role
This is a great opportunity to work for a market leading, forward thinking organisation with good career prospects with a basic salary of £25 - 27,000 plus fully expensed car, car allowance, laptop and mobile.
This role is commutable from Halifax, Bradford, Brighouse, Rochdale, Keighley, Huddersfield, Dewsbury