IT Trainer/floorwalker

Posted 26 February by Hays Specialist Recruitment Limited Easy Apply

Trainer needed for central London experience of Quick Reference Guides

Position - Trainer/floor walker
Contract - 3 months
Based London
£150 - 160 per day

My client is looking for a team of trainer floorwalkers with excellent communication skills, show empathy and understanding towards all types of users and remain professional at all times. The trainer floorwalkers must to be able to:
- Articulate best practices and quickly pick up and understand the client's new ways of working - t
Operate a 'drop in centre' where the user community will visit with any How do I type questions and where technology demonstrations will be held
Demonstrate the new features of the following technology:

  • hybrid laptops including the peripherals e.g. detachable keyboard, stylus pen,
  • Windows 10 screen elements
  • Skype for Business 2016
  • Windows Explorer/OneDrive
  • OneNote 2016
  • Self-Service portal (i.e. similar to ServiceNow)

You will deliver technology demonstrations to the Super Users and user community without a pre-developed script/presentation pack - only session outlines will be provided. - Operate the 'drop in centre', demonstrate the technology and carry out floorwalking so that they can switch tasks as/when necessary. - Be part of the trainer floorwalking team assisting with:

  • 'how do I…?' type questions associated with the above technology
  • Any outstanding post migration issues


We are looking for the following skills

  • Knowledge of Microsoft Office 2013/2016 applications (Outlook, Word, Excel, PowerPoint) to Advanced level and/or Microsoft Office 365 including OneDrive, Skype for Business and other Office 365 tools
  • Knowledge and experience of SharePoint 2013
  • Knowledge and experience of Windows 7/Windows 10
  • Able to create training videos/learning using Skype

You must be able to provide evdience of BPSS clearance.

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Required skills

  • IT Trainer

Reference: 34555975

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