IT Team Leader job - Bristol - £competitive - working with a leader in IT infrastructure services
If you've set your heart on a career in IT, join my client as a Team Leader and you'll find there's everything in place for you to realise your ambitions.
We've become Europe's leading independent provider of IT infrastructure services by being open, upfront and straightforward. So you'll know exactly what's expected of you, managers will be accessible when you need training and support, your voice will be heard and we'll take a genuine interest in how you want to develop.
Performance Management; Will include but not limited to; Objective setting, measurement, monitoring, productivity and appraisal of staff. Regular feedback via 121s, talent management, performance standards and performance improvement plans.
Providing and analysing management reports to allocate work and report on trends
Resolving customer escalation in a timely manner to avoid disruption and minimise business impact
Provide clear, concise and relevant communication to ensure clarity of objectives and outputs required
Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation
Act in accordance with the Customer Information Security Policies to protect and maintain the Secure Accreditation of the supported sites.
The Ideal Candidate
Previous Team Leading experience within IT environment
Experience of relevant IT technologies e.g. Windows Server, SCCM2012.
Ability to coordinate, organise and prioritise work activity for self and others
Good customer service skills
Excellent administrative skills and ability to analyse data and produce reports
Excellent Interpersonal, literacy and numeracy skills. Confident building relationships with key stakeholder and senior management
Ability to get SC Clearance
We advise customers on their IT strategy; implement the most appropriate technology from a wide range of leading vendors and manage their technology infrastructures on their behalf. At every stage we make our customers' businesses sharper by removing cost, complexity and barriers to change across their IT infrastructures.
Please apply today with your updated CV if you are interested.