Our prestigious client based in Birmingham are currently looking to recruit an IT Support Helpdesk Administrator to join their expanding team.
This role will be based in the IT Department.
Duties to include:
- Providing frontline telephone support to internal departments
- Answering and logging calls
- Resolving all queries
- Escalating more complex or serious problems
- Updating in house database with accurate information
Skills and experience required:
- IT competent with demonstrable technical abilities
- Clear communication skills
- Strong attention to detail / ability to prioritise
£ 15,000 - £ 18,000 ( Dependent on experience )
Monday - Friday - 9:00 am - 5:30 pm
Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful
- General Administration