IT Support Engineer

Are you an experienced IT Support Engineer looking for your next adventure?

A creative arts company I am working with exclusively is looking for an IT Support Engineer to join their young and growing team in the heart of London!

Key responsibilities include:

• Laptop and desktop support on both macOS and Windows (predominately macOS)
• Setting up and maintaining automated laptop build procedures
• Working knowledge of LAN and WAN networking - Microsoft Windows-based networks, remote access, VPN, Meraki hardware and management tools
• Advanced knowledge of Office 365, Azure AD, Exchange etc. as well as PowerShell
• Troubleshooting, diagnosing and repairing CCTV systems and recording equipment, door access systems and card readers
• Stakeholder management, including working on VIP incidents, requests, and changes.

What you will bring:

• 3-5 years of hands-on experience in an IT Support role
• Strong knowledge of Microsoft, Azure, O365, ITIL (certification preferable), ISO 27001 Information Security, etc.

• Experience working with TCP/IP, DHCP, DNS, Mac and IOS systems.
• Ability to follow, improve and devise new procedures for others to follow.
• Be a team player, that is resilient, organized, with a keen eye for detail, following recent technology advancements.

Nice to have:

• Bachelor's degree in Computer Science or related field of technology (at least a 2:1)

Does this sound like you? Then take the first step and apply today!

Message me or email me on to learn more!

NOTE: This role reports directly to the Head of IT and will require regular travel around other London based sites (fully compensated).