IT Support Engineer

Posted 6 April by CloudScope Easy Apply

IT Support technician in Bury St Edmunds

CloudScope are working with a leading local IT Support company. They have been providing IT support in Bury St Edmunds for many years and have a wealth of experience to share in all areas of information technology. They are looking for a IT Technician to join their team.

This is an opportunity to learn and develop new product technologies & skills.

The Role

  • Support our Client’s systems and networks both remotely and via onsite visits
  • Diagnose and resolve complex support issues including major outages at Client’s sites
    • Installation of Microsoft Windows Servers
    • Management and maintenance of virtual servers
    • Planning project work
    • Deal with escalations from the Helpdesk
    • Training and development of the Current Support Team
    • Identifying new Technologies and Solutions that would benefit our Clients

The Candidate:

  • Microsoft Windows Server installation, maintenance and administration including: SBS 2008 and 2011, Server 2008, 2012 and 2016
  • VMWare and Hyper-V virtualisation platforms
  • Microsoft Exchange Server and e-mail including Exchange 2007, 2010 and 2013
  • Office 365 implementation and maintenance
  • TCP/IP Networking, DNS, DHCP, Active Directory, Group Policies
  • Network hardware configuration including Switches, Firewalls, Routers and VLANs
  • MCSE / MCSA in Server Infrastructure


  • Up to £30k per annum
  • Pension
  • Health Insurance
  • Death in service cover

Reference: 34848775

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