IT Field Service Engineer

Are you a skilled IT professional who thrives in dynamic environments and enjoys tackling technical challenges on the go? Join today an IT Field Engineer and play a vital role in delivering top-tier IT solutions to our clients!

Key Responsibilities:

• Provide on-site technical support to clients, including installation, configuration, and troubleshooting of hardware, software, and networking components.
• Conduct regular maintenance visits to ensure optimal performance and reliability of IT systems.
• Collaborate with clients and internal teams to design and implement customized IT solutions tailored to their specific needs.
• Respond promptly to service requests and incidents, prioritizing and resolving issues efficiently to minimize downtime.
• Document all activities, configurations, and resolutions accurately to maintain comprehensive records and facilitate knowledge sharing.

Requirements:

• Proven experience in a field engineering or similar role, with a strong foundation in IT infrastructure and support.
• Proficiency in configuring and troubleshooting hardware (servers, desktops, laptops), software (OS, applications), and networking equipment.
• Familiarity with industry-standard protocols and technologies, including TCP/IP, DNS, DHCP, VPN, etc.
• Excellent problem-solving skills and the ability to work independently and under pressure in fast-paced environments.
• Valid driver's license and willingness to travel to client sites as needed.

Ready to embark on an exciting journey in the world of IT field engineering? Apply now and become part of our dynamic team!