IT Asset Coordinator

We're now recruiting an IT Asset and Supplier co-ordinator is responsible for maintaining accurate records of software, licenses and hardware assets used by Technology Services at AJ Bell. This hands-on role includes taking ownership of existing IT Asset processes, procedures and tools to ensure they are fit for purpose and provide a single version of the truth. Continuous improvement of IT Asset management will support improved contract, budget, security, support and lifecycle management.

The IT Asset and Supplier Co-ordinator will work closely with all the teams within Technology Services to achieve the overall asset management objectives and on-going development of the asset management process and procedures adhering to ITIL good practice. Ensures the correct level of governance and control is applied to the asset management tools and that users are adequately trained. Providing regular KPI and Management reporting as well as promoting awareness and following up on non-compliance.

What does the job involve?

• Ensure new assets are added to the Asset Register at the time of purchase
• Complete reconciliations of virtual and physical assets against IT Asset register to ensure the register is up to date
• Remove decommissioned or end of life assets from the Asset register
• Reconciliation of licence entitlement v’s current use to ensure compliance, raising potential issues to cost centre owner for resolution.
• Review and analyse licence usage and make recommendations on appropriate agreement types. I.e. transactional v’s enterprise
• Co-ordination and planning of key events such as True-up’s and renewals
• Assist cost centre owners with the purchase of new licences or budgeting where requested
• Assist supplier owner/cost centre owner with provision of new contracts
• Management of contract renewals to ensure all contracts are either renewed or terminated in line with the contractual notice period.
• Raising payments and approving invoicing for new or renewed contracts
• Keeping accurate records of all existing and new contractions, including renewal date, notice period, contract overview and supplier detail
• Assist IT Service Manager(s) in understanding and management of existing and new contracts
• Identify opportunities to improve existing policies and procedures and introduce mechanisms which improve quality, efficiency and reliability
• Introduce structured methods and standards for asset management
• Involvement in delivering and adhering to asset management policies and procedures
• Maintenance and administration of asset management tools
• Assist IT Service Manager with the review and classification of new and existing suppliers, as per the classification matrix noted in the supplier management process document.
• Assist IT Service Manager with the management of Supplier and Contract records in Topdesk.
• Assist IT Service Manager with the management of third-party suppliers, including the attendance of service review meetings.
• Proficient in the use of Microsoft Word and Excel
• Background in technology service, commercial procurement, or financial services
• Knowledge of Microsoft and VMWare licensing models, desirable but not essential
• Experience in Asset, Supplier or Stakeholder Management, desirable but not essential
• Excellent time management skills, with the ability to effectively prioritise tasks and work to deadlines
• Excellent communication skills, both written and verbal
• Excellent interpersonal skills, a team player with the ability to work with multiple parties
• Strong analytical skills
• Detail oriented and highly organised
• A can-do attitude and willingness to learn.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.

In return for your hard work you will receive:

• Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays
• Holiday buy/sell scheme
• Hybrid working policy (after initial training period)
• Casual dress code
• Discretionary bi-annual bonus
• Contributory pension scheme
• Healthcare Cash Plan
• Buy as you earn share scheme
• Free annual shares scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme from day one
• Bike loan
• Season ticket loan portal
• Discounted PMI and Dental
• On-site gym and personal trainer led classes
• Paid volunteering opportunities
• Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.