Housing Advice Officer
We are currently recruiting for a Housing Advice Officer on a temporary basis for a company based in Leamington Spa. Working Monday to Friday 8.45am - 5.15pm with a pay rate of £12.85 per hour.
Main duties of the Property Investment Administrator include:
To provide high quality housing advice and assistance in order to discharge the Council’s legal obligations to people threatened with or experiencing homelessness and those in housing need.
To take action to prevent homelessness occurring, and to use agreed homelessness prevention policies to minimise the need for the Council to use its own accommodation.
The post holder will be required to provide a home visit service to all customers who are threatened with parental/family eviction.
To administer and discharge the Council’s obligations to people threatened with or experiencing homelessness.
To provide housing advice and housing options in order to maximise the customers housing opportunities. To attend multi-agency meetings and external agency drop in sessions when required.
To provide excellent customer service, in what can be a stressful and emotional time for customers. To ensure that all services are delivered efficiently, effectively and sensitively to all customers.
To manage and update the housing register in order that individual applications are input and maintain any casework records.
Must have worked in a customer service environment.
If you are interested in this position please click APPLY!
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