JOB ROLE:Homes Moves Assistant
HOURS: 36.5 hours, shifts between 8.30am - 7.00pm & 1 in 4 Saturdays 9.00am- 4.00pm
LOCATION: Central Stroud
START DATE: ASAP
- Primarily this role is about offering an exceptional customer experience to new and existing customers who are moving home, in doing so you'll deliver your individual targets and play a vital part in an overall growth strategy
- You'll manage inbound enquiries from new customers and outbound activity targeted at existing and previous customers to upsell at their new property's
- Confidently build an understanding of individual customers' needs and provide solutions based on the products, services and benefits we offer
- Ensure quality and compliance is engrained in everything you do
What do we need:
- You'll have experience working in Sales or Customer Service with particular experience in building rapport both on calls and via email
- You'll have the confidence and resilience to handle objections
- Excellent IT, numeracy, written & verbal communication and problem solving skills are a given.
- Manages relationships effectively both internally and externally
- Influences outcomes by using effective negotiation
- Treats customers the way we like to be treated ourselves
- Excellent working environment - One of the top company's in the region
- Huge progression opportunities
- Excellent company benefits which include Gym, Health care, pensions, bonuses and much more!
If you are, or know someone that may be interested, please submit your CV to or call us now on !
- target driven
- Sales experience
- warm leads