Helpdesk Team Lead / IT Support Analyst
Heldesk Team leader required my my client based near Bolton.
My client is seeking a tech-savvy leader to manage a UK-based Desktop Support Team, ensuring top-notch technical support for 1800+ users. Lead by example, meet SLA's/KPI's, and foster team growth. Key duties: manage team, optimize help desk, handle escalations, and drive customer satisfaction. Desired: CompTIA Network+, Windows Server, IT certifications. Skills needed: Windows OS, networking, customer service, team management. Ideal candidate is proactive, communicative, and adept at problem-solving
Qualifications:
Comptia Network+. Microsoft Windows 10 and above.
Microsoft administering windows server 2012 and above.
Knowledge Required: Excellent knowledge of Windows 10 and above, Mail Server and Microsoft Office suites.
Candidates must have a fundamental knowledge of networking i.e. TCP/IP, LAN & WAN and their components. Knowledge of antivirus solutions, firewalls and web content access control. Experience of installing and configuring Windows Server 12 and above.
Reference: 52506157
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'