Graduate IT Technician

Job Title: IT Technician

Location: Clapham Junction

Our client is a global travel management company, serving niche industries where travel and mobility are critical to business success.

Global experts in managing complex business travel and logistics, our client has wholly owned and managed operations worldwide, and today employs over 450 people generating annual sales of over £420 million!

Our client now has an exciting opportunity for motivated and driven graduates to join their leading team as IT Technicians.

Package:

• A competitive basic salary of £25-£27k
• Bonus scheme
• Excellent progression, learning and development potential
• Team socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes
• Enrolment on IT Apprenticeship worth £10k- but free of charge to you!
• Fantastic offices close to Clapham Junction station!

Role:

• Gain a comprehensive knowledge of the company, their offering and the market they operate within
• Use internal call infrastructure to resolve all allocated support queries within agreed service level agreements
• Provide first line technical support to all staff members
• Assist with all technical queries and provide guidance to users as relevant, either in person or remotely
• Support all internal and external approved products for the company and its clients
• Monitor and support any system alerts to line management
• Assist with the testing of new applications and technology solution releases
• Assist internal staff with training on how to make use of internal products and systems

Requirements:

• Educated to degree level in a STEM related field (essential)
• Excellent communication and interpersonal skills
• Proficient in the Microsoft Office Suite
• Computer skills and tech savvy
• Excellent organisational and time management skills

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.