German or Spanish or Italian Speaking Customer Support Advisor (IT)

Posted 16 March by French Selection UK

FRENCH SELECTION UK
German or Spanish or Italian Speaking Customer Support Advisor (IT)
Inside Sales, Order processing, Sales Administration, Coordination, Technical Support, IT support, Invoices, German, Spanish, Italian, Germany, Spain, Italy, Quotations, Inbound calls, Outbound calls, B2B, Quotation, Customer Service, South Yorkshire, West Yorkshire, Yorkshire
Salary: £19k p.a. + Benefits
Location: Huddersfield, West Yorkshire
At commutable distance by car from Wakefield, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Leeds, Dewsbury, Barnsley, Bradford,Doncaster, Huddersfield, Rochdale, M1, M62, West Yorkshire, South Yorkshire
Ref: 981RT

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Please visit the French Selection UK website, vacancies section, search job reference 981RT
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*** Fluency in German or Spanish or Italian is Essential ***

*** Candidate must be a car owner as the company is difficult to reach using public transport ***

The Company:
Our client is a fast growing & ambitious company.

Main duties:
To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market, and occasionally in the UK

The Role:
- To provide technical support on the helpdesk
- To process sales orders
- To process payments and any refunds
- To organise, manage and track delivery
- To manage existing accounts
- To deal with clients' enquiries regarding their orders, deliveries & technical issues
- To deal with aftersales enquiries and complaints
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries

The Candidate:
- Fluency in English and German or Spanish or Italian (written and spoken) is essential
- Previous experience in Customer Service would be an advantage
- Interest or experience in the IT sector would be a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate

The Salary:
£19k p.a. + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Care
  • Customer Service
  • German
  • Italian
  • Spanish

Application questions

Are you fluent in English and German or Spanish or Italian?
Do you have experience in a similar role?
I acknowledge my details are processed as stated in the privacy policy on French Selection website?

Reference: 34707831

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