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German Advisor - Ringwood - Hybrid Role

German Advisor - Ringwood - Hybrid Role

Posted 19 February by Elite Employment
Easy Apply Ended

Our client based in Ringwood are looking to recruit a German / English bilingual Customer Service Consultant.

After training is completed this will become a Hybrid Role


  • Ability to quickly establish rapport with customer/prospect through the use of approachability, empathy, addressing the customer by name & intelligent questioning
  • Ability to assimilate, relay & provide information whilst paying close attention to detail
  • Ability to respond to customer queries and complaints via email or letter in both English and country of origin.
  • Ability to remain positive, courteous & professional at all times
  • Focus on customer to deliver the FCA guidelines and fundamentals of the call.
  • At all points making sure the customers is treated fairly.
  • Ability to communicate and empathise and a real willingness to help.
  • The ability to stay focused and controlled, ensuring all core elements are addressed methodically.
  • To have fun at work!

The Person

  • Excellent telephone manner
  • Attention to detail is a must
  • Excellent verbal communication in English and German

Hours: Monday to Friday 40 hours between 8am and 5pm Monday to Friday

Salary: £24 557.20+ £1k Bonus

Location: Ringwood

Our aim is to contact all successful applications within 5 days of receiving your application. Should you not of heard within 5 days, please feel free to contact us to confirm that your application has been received.

Required skills

  • Bilingual
  • Complaints
  • Customer Queries
  • Customer Service
  • German

Reference: 52157631

Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

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