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Full-Time Membership Administrator

The Chartered Association of Building Engineers is looking to appoint a Membership Administrator to provide administrative support within an established membership team.

The role requires a strong candidate who would have the ability to provide a high level of customer service to both existing and potential members seeking information about routes to membership.


Main Duties and Responsibilities

  • Provide advice and support to individuals seeking membership of the Association
  • Process membership applications
  • Answer telephone /email enquiries regarding a variety of membership related processes, including retirements, resignations and upgrades
  • To update membership records with updated information for example contact details.

Candidate Profile

The successful candidate will:

  • Be confident in communicating in writing and verbally
  • Have experience of providing administrative services within a team environment
  • Have the ability to work under their own initiative and to prioritise efficiently and meet deadlines
  • have excellent office experience, be proficient in the use of Microsoft Office and willing to learn to use a bespoke membership system.
  • Be willing to travel to off-site exhibitions/events on the occasional basis
  • Be accustomed to working in a fast-paced environment
  • Be able to manage a complex workload and, at times, conflicting priorities as well as tracking progress on a wide range of tasks
  • Have excellent attention to detail, including record keeping
  • Have a professional manner
  • Have the ability to adapt to change.

Required skills

  • Administrative
  • Customer Service

Reference: 34823746

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