Freight Forwarder, Ocean Export

Company description:

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com

Job description:

It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV.

DSV are recruiting for a Freight Forwarder in Aberdeen. This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services.

The role of Freight Forwarder is to fully meet customers’ expectations for safe and efficient transport of their products to various worldwide destinations from the UK in accordance with company policy and procedures as well as statutory requirements.

• Take direct ownership of customer relationships and ensure all business is implemented successfully and communication to the client is of the highest level.
• Delivering an excellent standard of customer service is extremely important to this role.

Key Tasks

• Use of Company In-House systems to complete Export documentation and operational processes.
• Organise operational workflow to meet customer timeframes.
• Communicate effectively with the customer to obtain relevant information and ensure their needs are met.
• Ensure legislative compliance in all areas.
• Maintain Customer profiles/SOP’s.
• Resolve customer issues and escalate where support is needed.

Duties / Responsibilities

• Liaise with approved carriers and sub-contractors to arrange carriage of goods to various worldwide destinations.
• Raise payable invoices to customers and overseas agents in accordance with agreed rates and tariffs, whilst monitoring financial Profit & Loss levels on own shipments.
• Complete all administration functions in accordance with company policy and procedures.
• Work as part of a team to support customers and DSV to achieve its objectives.

Skills and Competencies

• Good communication skills
• Good organisational skills and effective time management & working practices
• Commercial awareness
• Attention to detail
• IT Literate in Microsoft Office
• Problem solving
• Applicant would ideally have 2-3 years recent relevant industry experience with previous involvement in Worldwide ocean exports

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.If you are a Recruitment Agency, please contact to discuss.

DSV Careers

If you want to know a bit about DSV Careers, please see below****

Link* - https://watch?v=1QJLhUSBN_0

Link** - https://en/sustainability-esg

Link*** - https://en/about-dsv

Link**** - https://watch?v=SnMpG10Po3w

We offer:

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.
• Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link** at the bottom of the page for further details on how DSV is working towards these targets.
• Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page***.
• In addition, we can offer access to a selection of employee benefits, such as:
  • Enhanced Annual Leave Entitlement from your start, which increases with length of service.
  • Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
  • Salary Sacrifice Cycle Scheme
  • WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
  • LifeWorks app for access to cashback and discounts on high street and online brands.
  • Life Insurance and which includes access to expert probate support.
  • Eyecare Voucher Scheme