Finance Specialist

Posted 5 February by Jennifer Griffiths Recruitment

Our Client is seeking an experienced Finance Specialist to provide an excellent service to their Customers, Dealers and Finance Providers at all times. Qualify customer’s requirements and suitability for credit; propose to appropriate lenders and see each deal through to completion whilst following the company’s compliance process.

KEY RESPONSIBILITIES:

  • To provide a high standard of customer service to existing and potential customers.
  • To communicate effectively by telephone, Email and Face to Face
  • To have a full understanding of all Asset Finance business processes and procedures
  • Full understanding of all the finance products available
  • To follow sales and process scripts provided
  • Regular contact and relationship management with supporting dealers
  • To communicate effectively with lenders.
  • To obtain information for loan applications and to answer questions about the process.
  • Explain to customers the different types of products that are available
  • To provide relevant information and guidance
  • To take instructions from clients
  • To complete and maintain accurate file notes
  • To check customer documentation before dispatch
  • To answer the telephone promptly and professionally
  • To provide Reports as requested
  • Ensuring every customer is treated fairly throughout the sales process
  • Sending finance proposals to appropriate lenders based on the information available.
  • Liaising with finance providers to achieve best outcomes for each customer.
  • Setting up New Dealers using the company 'Set Up’ process

KNOWLEDGE, SKILLS AND EXPERIENCE

  • PC Literate, including the use of Microsoft packages
  • Good literacy and numeracy skills
  • To have a good understanding of consumer credit
  • Knowledge of regulations of the Financial Conduct Authority
  • To provide Reports as requested
  • Understand lender requirements to secure best outcome for customers
  • Communicate and build relationships with Dealers
  • To complete and maintain accurate file notes
  • To communicate effectively by telephone, email and face to face
  • To provide a high standard of customer service

own transport due to location

Salary £16,000 pa plus commission

Perm role based in Bridgend

*we shall only respond to candidates with relevant experience*

Reference: 34397076

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