Dynamics CRM/ D365 CE Systems Support Analyst

Dynamics CRM/ D365 CE Systems Support Analyst

Actively representing an established professional services organisation, headquartered in Central London, as they look to recruit an experienced D365 CE/ CRM support analyst into their growing application team. The role will involve ensuring the smooth running of their business critical CRM environment - responsible for day to day support tasks and continuous improvement projects. The position will also include supporting the companies Power Platform processes - involving hands on configuration/ maintenance work with Power Apps, Power BI and Power Automate.

This role offers home based flexibility, with requirement for on-site time in London 2-3 days a month; project phase dependent.

The role offers...

• Fantastic exposure to Dynamics 365 CE/ PP, with a range of interesting projects planned
• Attractive base salary & benefits package
• Certified Microsoft training/ development opportunities
• Regular company events/ team meet ups/ incentives

The role will involve...

• Providing day to day support of my clients Dynamics 365 CE/ CRM and Power Platform environment
• Troubleshooting system performance issues/ minor bug fixing
• Project based functional analysis for new implementation projects
• Training users on new functionality/ system changes
• Working closely with customers to provide top tier customer service and support

Preferable skills for the role will include...

• Proven experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM systems
• Power Platform expertise, across Power Automate/ flow, Power BI & Power Apps
• Strong analytical skills, with the ability to understand issues and troubleshoot effectively
• Experience in functional requirement analysis/ process mapping; testing & training new enhancements
• Excellent communication skills written and verbal, comfortable in user facing environment

Interested? Apply Today - Interview Slots Available!

Nick Butter / /

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to .

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP.

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