Drivers Mate

Posted 12 March by Brighthouse Featured Ending soon

Job Title: Drivers Mate

Location: West Drayton

Job Type: Full Time

Salary: Competitive + Bonus

Hours: 45 Per week

BrightHouse are currently recruiting a Drivers Mate to assist our delivery drivers with the delivery, installation and demonstration of domestic appliances and furniture.

Duties & Responsibilities

  • Assist the driver in the safe loading/ unloading of stock in line with company guidelines.
  • Ensure merchandise is secure in company vehicles', ensuring adequate product protection is maintained at all times.
  • Present a professional image at all times both in appearance and manner.
  • Provide effective customer care, whilst installing, collecting and servicing products in the customers' home.
  • Assemble/ demonstrate merchandise to customer satisfaction in accordance with company standards.
  • Complete all necessary administration; stock related paperwork and customer receipts.
  • Assist in the collection and delivery of merchandise between stores and CSC's as is requested.
  • Help with the planning of the daily route, through map reading activity.
  • Unpack, assemble clean merchandise as required.
  • Undertake ad-hoc duties, which may relate to product refurbishment as and when required.
  • Cover for other members of staff across other functions as circumstances require
  • Undertake Customer contact telephone calls, advising the customer of the time of arrival.
  • Please be aware of and follow the organisation's security policy and practices, implement a clear desk policy, report incidents, and keep passwords secret.

Required Skills:

Skills & Experience

  • Excellent communication skills.
  • Map reading ability (A-Z).
  • Literate and numerate.
  • Good standard of handwriting
  • Ability to establish a professional rapport with customers.
  • Flexibility to work extra hours to complete the job requirements

Reference: 34453386

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