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Digital User Acceptance Testing Specialist

Posted 27 October by Skipton Building Society
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£26,000 per annum
Skipton , North Yorkshire
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Job Introduction

We have an exciting opportunity available for a Digital User Acceptance Testing Specialist to join our Digital function for a 12 month fixed term contract. The successful candidate will support the team in the testing changes and enhancements to Skipton’s websites and online applications to ensure the online customer experience meets requirements and is fit for purpose. This is a great opportunity for someone with a can-do attitude and great attention to detail to join a passionate friendly team and not only share your knowledge of the business but also learn and grow over your time with us.

Main Responsibilities

If you’re brilliant with people, this is your chance to make a real difference at the heart of your community as the face of Skipton. As a Customer Adviser in your local branch, you’ll spend time talking to people about our wide range of financial products and services. By having an enquiring mind and really listening to our customers in person or over the phone, you’ll help to identify the right products for them, in a considered way that builds trust. Whether you’re promoting a new product or resolving a problem, you’ll need to be proactive too, as you put our customers first and provide a great service as a big part of a small, close-knit team.

Ideal Candidate

You’ll have a positive attitude and desire to ensure we deliver great online experiences to our customers and visitors to our we
bsites. We are looking for someone who has a great attention to detail, a desire for quality and can build knowledge to liaise with system testing and development teams on technical topics. Communication skills and ability to develop and maintain effective working relationships both within and across different teams is important. We are looking for someone who has the ability to work on their own initiative to a deadline with a flexible approach to subject matter and the confidence to manage and deliver several tasks simultaneously, while remaining cool under pressure. A creative and enquiring mind will help you get the most out of this role and deliver the best results.

About Skipton Building Society

At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.

We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.

Why Work For Us

We’re committed to payingour people fairly for the role they undertake and provide a wide range ofbenefits to support our colleagues’ finances and wellbeing, including ourEmployee Assistance programme, the opportunity to buy extra holidays andshopping discount vouchers You’ll be able to shape your career within your team and
can expect astructured learning and development programme where you’ll be valued recognisedand rewarded.

 More information on our benefits can be found here

Skipton are an equalopportunities employer and we welcome applications from all suitably skilled orqualified applicants, regardless of their race, sex, disability,religion/beliefs, sexual orientation or age

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Reference: 44490634

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