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Customer Support Engineer

Posted 26 February by Talentspa Easy Apply Ended

Customer Support Engineer

Location: Basingstoke

Salary: £27,800 - £28,700 per annum

Our client is a leading provider of mobile security and banking security. They are looking to recruit a customer support engineer to add to their expanding team based in Basingstoke.

Customer Support Engineer Duties:

The role will be based at the site in Basingstoke. The main objective will be to ensure that the customer site remains operational and meets the company’s contractual obligations.

Main duties and tasks whilst working rotating shifts include:

  • On-site customer support
  • Preventive maintenance
  • Corrective maintenance
  • Maintain site stock
  • Maintain documentation
  • Liaise with customer
  • Operator Training
  • Systems installation
  • Customer training

Applicants should have the following competencies & knowledge:

Essential                                                                    

  • Technical product knowledge
  • Mechanical / electrical / electronic skills
  • Computer literate (Word, Excel, PowerPoint, e-mail).
  • Alpha-numeric skills, esp. report writing; Problem solving; Good communication and interpersonal skills at all levels.

Desirable

  • Technical Training; PC software and hardware competency.
  • Experience in high-speed production environment.

Education & Qualifications

  • ONC/OND or HNC/HND in a relevant engineering subject
  • Competent in a high-speed manufacturing environment.

If you feel you meet the requirements for this role, please apply for consideration.

Reference: 34553677

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