Customer Service Team Leader -Logistics Supervisor
Salary: Salary is dependant on experience
Hours of work: You will be required to work 08:30am - 17:30pm with 1 hour break. Also an occasional Sunday morning on a rota basis paid to you at double time.
Dynamite Recruitment is proud to be working in partnership with one of the most successful transport businesses based in Portsmouth.
Our client offer a specialist service to their customers and are a leading distributor within the UK
Due to huge success our client is looking to recruit a Customer Services Supervisor / Logistics Team Leader to join their customer service team Immediately
Your main responsibilities as a Customer Service Supervisor /Team Leader will be to provide supervisor to the customer service team , direct them and assist where escalations occur
Whilst you will provide senior support you will also be an integral part of the team and assist with the day to day duties of the department
key duties will include the following
- To work closely with the Shipping manager to assist in the day to day supervision of the customer service team
- To provide support to the customer service team
- Assist with the operations of the department
- Provide senior support for escalations
- Liaise with customers and provide exceptional customer service both via email and the telephone
- Support with providing accurate quotations
- Respond professionally to emails
- Processing of good to be distributed
- Liaising with others to manage hazardous goods and clear goods through customs
- Complete transport related administration.
The ideal candidate will have:
- Experience as a team leader , or supervisor
- Experience in customer service.
- Good administration skills and experience
- Strong attention to detail.
- Excellent communication skills.
- Have a flexible "can do" attitude
- Will ideally have previous experience within logistics , shipping , transport , import / export
To be considered please submit your CV Immediately
# logistics supervisor , transport manager , shipping , team leaderDynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.