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Customer Service Representative

Posted 12 January by Yolk Recruitment Ltd Easy Apply Ended

Customer Service Representative

The Opportunity

This opportunity is to join the UK’s leading financial services organisation. They are currently recruiting for experienced Customer Service Advisors to join the Cardiff office. Offering a competitive salary of up to £18,000 and excellent company benefits with progression opportunities. If you have proven Customer Service experience then this would be the role for you. They are looking to fill these roles asap so if this is the role you would be interested in please get in touch.

The Role

  • Manage customer contact and deal with majority of requests with a one-stop basis
  • Proactively manage relationships with Customers, IFA’s and internal departments
  • Improve customer processes by seeking regular feedback
  • Retain business
  • Handle complaints following a defined process
  • Confidently discuss company products and services at every opportunity

Skills / Experience

  • Excellent customer service skills
  • Strong attention to detail
  • Polite and professional
  • Confident at delivery effective communication
  • Ability to work to targets

How to Apply

If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Miriam Thomas.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*

Reference: 33541484

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