The role is office based within superb team environment with exceptional benefits package & generous bonus scheme too.
Hours are 5 days out of 7 with weekend work on a rota basis to include weekends off too but flexible working is required, latest shifts are worked is 7pm.
The team are offering great benefits & generous financial incentive with this post for the ideal candidate who will have the following skills in addition to good numeracy & data interpretation:
*Experience in the travel and tourism sector - desirable but not essential
*Excellent communication skills (written and verbal)
*Proven negotiator in difficult situations
*Experience with high volumes of calls
*Proven customer service experience
*Key organisation skills
*Experience with conflict resolution
* Able to work in a customer focused issue resolution role
You will have great communication skills by email & phone and enjoy working within a team too. You will be proactive, reliable and have the ability to spot problems and prevent escalation. You will also have a strong track record with providing excellent customer service/care and successfully resolving complaints.
This is a great opportunity to be part of an award winning team offering great long term career progression & superb team to be part of.
Company offer superb benefits package & office environment with great public transport links too.
Adecco UK & Ireland are an Equal Opportunities Employer.
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
- Customer service
- Conflict resolution
- Complaint handler
- Issue resolution
Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.Report this job