CUSTOMER SERVICE EXECUTIVE

Posted 4 April by Reed Easy Apply Featured
Do you want to work for a reputable global company that are trusted by over 2.5 million customers worldwide?

Do you want to provide excellent customer service in a fast paced, modern environment?

My Client located in Ipswich are recruiting for Customer Service Executives to join their team due to growth. The company offers a fantastic working environment, with bright open offices, a large staff area, and free car parking on site.

This is a full time, permanent position, with successful candidates needing to be flexible to work Monday – Friday 9am-6pm OR 3pm-Midnight on a shift rotation. You will be required to work weekends of both Saturday AND Sunday, with days of being given during the week instead.

Responsibilities will include -

• Providing outstanding Customer service at all times, exceeding customer expectations
• Respond to all enquires within required timescales
• Identify and provide effective solutions for any issues
• General administrative duties and assist with projects/tasks
• Working under direction of Management to achieve targets
• Communicating with various internal departments to resolve client queries
• Proactively log client and product information

The successful candidate will have previous customer service or call centre experience, have strong communication and time management skills, and be a team player. You should be able to work efficiently in busy environments, with a can-do attitude!

Interviews are taking place on Friday 6th April, with flexible times available. Starting salary is £16,500 per annum with bonus opportunities.

If you are interested please apply or send your up to date CV to rachel.dunham@reedglobal.com.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34827944

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