Customer Service Executive

Posted 6 February by Amaryllis Search & Selection Featured

New role for an experienced Customer Service Executive to join this great logistics/freight forwarding company based in Colnbrook.

We are looking for an energetic, well spoken and positive individual to build relationships with customers and ensure a high level of customer service is given to them at all times.

You will be dealing with customer queries by phone/email, providing quotations, handling complaints about deliveries, managing customer accounts and liaising with suppliers.

As a Customer Service Executive, you will be working in a busy environment with a dynamic team, working to deadlines and working under pressure, so a focussed attitude is essential. You will be on the phone updating customers on delivery, so an excellent telephone manner is essential.

Are you an experienced customer service agent, looking for a new challenge?

To be successful in this role you must have some experience in a similar role - also logistics/freight/shippping experience is a massive advantage.

Amaryllis Search and Selection is a complete service recruitment consultancy - specialists the financial and commercial arena. Successful applicants will be contacted within 5 working days. If you have not heard from us after this time please assume you have been unsuccessful. We wish you the best of luck in your career search.

Required skills

  • Complaints
  • Customer Service
  • Deliveries
  • Queries
  • Quotations

Application questions

Are you an experienced customer service agent?
Have you dealt with customer queries successfully?
Do you have an excellent telephone manner and strong IT skills in WORD and EXCEL?

Reference: 34410501

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