Customer Service - Call Centre

Posted 4 April by Search Consultancy Easy Apply

Customer Service Advisor, Full time, Glasgow City Centre

Hours of work: 37.5 Hours per week, office opening hours are 8am to 8pm Monday to Thursday, 5pm finish on a Friday, Saturday 9am to 1pm

Salary: £16,320 up to 10% Bonus

Do you have passion for looking after customers whilst delivering great results?

This is a unique career opportunity within a Credit Management Service. For the right people there is excellent opportunity with unlimited scope for personal growth and development along with the business.

We are looking for confident people with great communication and customer service skills gained within either a contact centre, retail, hospitality or other customer service environment

Upon completion of your training your duties will include:

Managing accounts to achieve the best possible outcome for all parties concerned
Managing client and customer relations as appropriate
Maintaining accurate records of all correspondence and conversations
Consistent delivery of a high quality of customer and client service
Consistent delivery of a high standard of compliance with all relevant laws, regulation and client requirement
With great benefits available you will have access to:

Competitive salary starting at £16,320 plus 10% bonus
33 days annual leave
Life assurance
Access to company pension scheme (after qualifying period)
Excellent benefits with exclusive staff discounts at holiday, leisure and other retailers, including; Costa, Vue and more.
Excellent on the job training and on-going core skills development
Active employee social committee with regular events and incentives
Successful candidate's must pass CIFAS, a credit check and basic disclosure Scotland.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 34829414

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