Pre-Screen Advisor

Posted 18 March by CastleView Group
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An exciting opportunity has arisen for a number of Customer Service Advisors to join our vibrant and busy call centre with an innovative approach to delivering recruitment and training solutions to unemployed people across the country. We are looking for outgoing, enthusiastic people to come join our welcoming team. Progression opportunities available after probation period. No outbound sales included within the role.

Role Description

As a Customer Service Advisor, your duties will include:

1.Organise and match candidates to jobs/training

2.Liaise with candidates over the telephone to carrying out telephone interviews

3.Contact applicants via telephone, email and post

4.Sort through applicants and referrals to identify successful candidates

5.Promote training and job opportunities

6.Provide other administration support within the department when needed

7.Work accurately towards deadlines

8.Dealing with a high level of customer calls

9.Printing and scanning

10.Using Microsoft applications

Desirable Experience

·Call centre experience is desirable but not essential

·Computer literate using Microsoft Word, Excel and Outlook

·Confident telephone manner

·Temporary to Permanent opportunity

Full time hours: Monday - Friday / 9am - 5pm

All Training Provided - Apply Today!!

Don’t delay on this great opportunity! To Apply, send an up to date CV to the link below or for more information, please call CastleView Group.

While we attempt to react to all applications independently, due to high volumes, this isn't always actionable. CastleView Group are committed to protecting the privacy of all our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit our website

Reference: 41803228

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