Customer Service Advisor

Posted 5 days ago by Hays Specialist Recruitment Limited
Easy Apply

Customer Service Job, Nuneaton, Late Nights and Weekends

Your new company
A well-established delivery business working across both the UK and internationally. This business is looking for hard working and dedicated professionals to join their already excellent team.

Your new role
You will be working as an inbound customer service advisor for a large corporate company based in Nuneaton, delivering excellent customer service and providing support and solutions for callers. You will be the first line of contact for customers with a variety general queries and complaints and need to be able to work efficiently to log their calls while simultaneously providing excellent service. This role is a late nights and weekend position so you would need to be able to commit to working those times.

What you'll need to succeed
You will need to have previous experience within a customer service role and have a brilliant telephone manner, as the role requires for you to log calls while discussing customer needs. You will need to have exceptional organisation skills to deal with a high-pressured environment as you will be supporting with a multitude of customer needs. You will also need to have strong IT skills and ideally you will have previous systems experience.

What you'll get in return
The salary for the position will be £11.60 per hour including holiday pay, working a 40hr week. This is an excellent opportunity to join a company that offers a tailored training program and is looking for staff who are keen to start their career within a large corporate business.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Reference: 39499659

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job