Customer Service Advisor

Posted 11 March by Optima Recruitment
Easy Apply

Customer Service Advisor

Job Description:

  • Responding quickly and effectively to client requests relating to their insurance policies
  • Arranging insurance cover as agreed with client
  • Developing a positive relationship with the client
  • Ensuring relationships with insurers are enhanced through your professionalism
  • Ensure all relevant information is given to the client as required
  • Understanding the policies, procedures, the legal and regulatory framework
  • Ensuring you act in accordance with current regulatory procedures
  • Flexible and adaptable in terms of whatever may be required of you

Person Specification:

  • Previous face to face customer experience is essential
  • Educated to GCSE level or equivalent
  • Excellent communication and interpersonal skills
  • Personable and organised
  • Ability to learn quickly
  • Works well under pressure
  • Career minded

Additional Information:

  • Based in Epsom
  • £18,000 - £25,000 depending on experience
  • 8:30am - 5:30pm, Mon - Fri, alternate Saturdays: 8:30am - 12pm
  • 22 Days holiday
  • Full training and professional qualification

We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy.

Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal.

Reference: 36829413

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