Are you customer focused? Are you self-motivated? YES?? Read on...
Our client based in Cheadle are looking for Customer Service Advisor'!
Benefits for Customer Service Advisor':
- Salary of £15,500 Pro Rata
- Interviews -22.05.18
- Hours from 4:30pm-10:30pm , 4 days on 4 days off or:
- 9-12 month fixed term contract 5:30pm-10:30pm, 4 days on 4 days off.
Responsibilities for Customer Service Advisor':
- To pro-actively pursue credit hire and credit repair opportunities
- To manage and monitor credit repairs and credit hires
- Arranging, monitoring & terminating replacement hire vehicles
- Maximise hires started
- Managing total losses
- To deal with general claims queries and advising the client accordingly promoting credit services and advising of those best suited to the customer's needs
- Efficiently dealing with written and verbal communications, both internal and external
Skills needed for Customer Service Advisor':
- Excellent customer service skills
- Excellent communication skills - the ability to convey messages in a clear and concise way
- Effectively able to deal with challenging calls in a calm and empathetic manner
- Ability to utilise sales techniques when dealing with third party insurers to ensure the quick recovery of our outlay
This is a great opportunity so apply straight away!!
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