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Customer Service Advisor

Posted 9 March by SF Group Easy Apply Ended

SF Group are currently recruiting for a Customer Service Assistant to work with a global business based in Leicester on a 12 month fixed term contract.

As the Customer Service Assistant you will be working for a market leading company with a fantastic culture, this is an exciting opportunity for a candidate with good analytical skills to sit within the pricing team and support a fast paced and highly successful sales function.

To be successful as the Customer Service Assistant we are seeking candidates with strong analytical skills, an excellent communicator who can work in a busy and fast paced environment to interpret pricing data and ensure the sales team are able to provide a competitive and profitable service to their customers.

As the Customer Service Assistant you will:

  • Manage the market expectations and requirements of the business customers
  • To understand the customer product requirement
  • Source third party products for Customers based on information, including product codes, descriptions and applications required
  • Negotiate with suppliers on prices and delivery dates
  • Provide quotations to Customers through SAP adhering to the companies pricing policy
  • Manage the process of progress any customer request that relate to products
  • Build a constructive working relationship with other departments involved in the market
  • Liaise with external sales to assist them with any Customers inquiries that relate to the companies products

Preferred experience:

  • SAP experience preferred
  • Procurement/Purchasing Experience
  • Proven analytical & problem solving skills.
  • Proficiency in Microsoft Office (solid MS Word, Excel and Access experience)
  • Strong Internal client interfacing skills
  • Excellent communication skills
  • Good organisation and negotiation skills
  • Detail oriented
  • Good team worker
  • Self-motivated, driven, strong commitment and result oriented

In return you will be offered an attractive salary of up to £17,500 and work office hours Monday - Friday.

Reference: 34646235

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