Customer Service Advisor

Posted 23 February by Reed Featured
Working for the Head Office of a multi sited organisation, based in Hatfield. Would suit a car driver. Working 35 hours per week including 1 in every 3 Saturdays.

This is a modern, forward thinking organisation really looking to develop the service they provide to their customers, and therefore are seeking an individual who prides themself on being able to deliver customer excellence at all times.

If you are strongly people focused, enjoy dealing with all aspects of the customer journey... then please apply today! This is an immediate starting role and a fabulous opportunity working with a really great organisation.

- Contact customers by phone and email regarding their account
- Proactively promote the benefits of memberships in order to retain the customer
- Provide information and feedback to Line Managers as required
- Advise customers and answer queries regarding their membership

The Essential Qualities Required: 
Great customer service skills
Ability to deal with difficult situations
Strong communication - Written and Verbal
Microsoft Word and Excel

Does this sound like you?  

If so, please contact me on 01707 373133. I look forward to hearing from you. 

Reed Specialist Recruitment Limited is an employment agency and employment business

Application questions

Can you work Saturdays?
Occassionally could you finish work at 8pm?
Are you a car driver/owner or have access to a vehicle?
Do you have a background in customer service or retail?

Reference: 34542120

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