Customer Service Advisor

Posted 5 February by Pontoon
Customer Service Advisor

£16,000-£19,000+benefits

Stockport

ContactCentreopeninghours-8am-8pm(FlexibleShiftsincludingweekends)

Would you like to work for a company who truly put their customers at the heart of everything they do? Well,here at a well known Bank that's exactly what we do. As a Customer Service Advisor, you'll go home every day knowing you've been a big part of making that happen. It's exceptionally rewarding - and not just because we offer a phenomenal range of benefits, a generous 27 days' holiday allowance and a truly competitive salary that reflects your talents. As the voice of a bank that always tries to do the right thing, you'll feel empowered and proud to be part of a more ethical future for all.

We're passionate about keeping our people happy too. That's why we've invested in our state-of-the-art contact centre in Stockport to make sure it's light, bright and the ideal place to grow your skills, experience and career.

If you don't have a background in financial services, don't worry. We provide training, a specialist learning academy and friendly coaches too. So you'll feel confident to handle every call with a smile. We're alsolooking for Individuals who've worked in customer service (preferably in a call/contact centre job) and know how to communicate warmly and expertly.

As a Contact Centre Adviser, you'll need excellent written interpersonal skills and a willingness to learn quickly. So, no matter whether you're helping customers over the phone, on email, through the post or online, you'll meet all their needs - and their expectations.

If you're encouraged to join us, we're confident you're just the sort of person we're looking for. Someone, who's as dedicated as we are about growing our bank ethically, responsibly and passionately.

Achieving our goals can be a challenge. Our colleagues work hard and are supported with, on-going training and flourish with the rewards of helping to create a better future for our customers, communities and colleagues. Sounds good? Then what are you waiting for?

Our Bank is passionate and committed to continuing to build a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.

If you require more information or this document in a different format, please contact Joanne Salt on or .

  • Please be aware that all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.

Reference: 34392861

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