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Customer Service Advisor - Main Car Dealership - Guildford

Posted 9 April by Prima Ardelle - CRAWLEY Ended

DO YOU HAVE EXPERIENCE IN A CALL CENTRE ENVIRONMENT?

ARE YOU A CONFIDENT COMMUNICATOR WHO STRIVES TO DELIVER EXCELLENT CUSTOMER SERVICE?

BASIC UP TO £20,000 WITH O.T.E OF £25,000!

My client, who consists of a small group of prestige main car dealerships, is looking for a Customer Service Advisor to join their existing team. This role will be based in their Guildford dealership, so you need to be able to commute to Guildford.

The role:

  • Deal with in excess of 100 inbound telephone calls per day by directing customers to the relevant department or securing bookings/appointments.
  • Take every opportunity to increase sales and profitability, through the confident introduction of core, value added and incremental products
  • Prospect customers to secure repeat business
  • Ensure customers receive follow up calls, to ensure the highest levels of customer service are achieved
  • Accurately record vehicle information

The person:

  • Effective communicator and listener over the phone
  • Previous call centre experience desirable
  • Confident in own ability to upsell

Excellent package on offer. Working hours are a total of 42.5 per week covering Monday - Friday (7am-7pm) and Saturday mornings on a rota (8.30m-1pm).

APPLY TODAY TO AVOID DISAPPOINTMENT - THIS ROLE WILL BE FILLED QUICKLY!

Please note we act as outsourced resourcers and are not CV brokers - we will therefore NOT forward your personal information CV without speaking to you in the first instance and all applications are dealt with confidentially.

Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable applicants will be contacted.

Required skills

  • Call Centre
  • Communication Skills
  • Telesales

Reference: 34857715

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