Customer Complaints Handler

Posted 1 week ago by Tate
Easy Apply

Customer Relations Advisor

Salary: £9.74 per hour

Temporary Ongoing

Hours: Monday - Friday - 8.30am-5.30pm

Tate have an exciting temporary opportunity with a prestigious brand in Bedford. We are looking for people with strong communication skills to join a fast paced Customer service department. This role requires regular liaison with customers via telephone, therefore, it is essential to have a professional and approachable telephone manner.

Duties and Responsibilities:

  • Follow step by step process from first point of contact
  • Record information received from customers accurately
  • Resolve complaints with a professional and positive manner
  • Ensure you follow Data Protection and Financial conduct guidelines
  • Support customers with all queries
  • Make refunds to customers
  • Diary Management

Requirements:

  • Diary Management
  • Excellent communication skills - both verbal and written
  • Attention to detail
  • Good grammar
  • Team player
  • Microsoft Office skills
Tate is acting as an Employment Business in relation to this vacancy.

Reference: 37027949

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