Customer Care Administrator with German language

Posted 31 August by French Selection UK

Customer Care Administrator with German language
Customer Service, Inbound Call, Customer Care, Advisor, Inbound Call Centre, Customer Support, German Speaking, Coordination, Administration, Sales, inside sales, Sales support, Export coordination, international Customer service, Customer Service Coordinator, Admin support, B2C, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian
Salary: Up to £22,000
Location: Braintree, Essex
At commutable distance from Chelmsford, Colchester, Harlow, Halstead, Haverhill
Ref: 263F

Please visit the French Selection UK website, vacancies section, search job reference: 263F
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established British company with international business

Main duties:
First point of contact for customers and delivering a high customer experience.

The Role:
- To create and maintain a strong relationship with new and existing customers
- To create and maintain information on the company database
- To resolve product or service problems by clarifying the customer's complaint
- To check all of the relevant information and process orders
- To ensure that all customers enquiries are dealt with in a timely manner
- To work as part of a team and autonomously at times

The Candidate:
- Fluent in English - Excellent level both oral and written
- Fluent in German - Excellent level both oral and written
- Previous experience customer facing role
- Excellent communication & interpersonal skills
- Confident, proactive & dynamic
- Computer literate (excel/MS Office…)

The Salary: £22,000 pa

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

Required skills

  • Administrative
  • Customer Care
  • German
  • Customer Facing Roles

Application questions

Are you fluent in English (written and spoken)?
Do you have previous experience customer facing role?
I acknowledge my details are processed as stated in the privacy policy on French Selection website?
Are you fluent in German (written and spoken)?

Reference: 43294381

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