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Credit Controller / Customer Service Agent

Credit Controller / Customer Service Agent

Posted 26 February by The Niche Partnership
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Are you an experienced Credit Controller / Customer Service Advisor ready to join a successful organisation that truly believes in looking after their staff?
As a Credit Controller in this growing manufacturing business, you will contact customers to resolve payment issues and chase debt, as well as perform related accounting tasks. Based in Petersfield, you will benefit from study support, life insurance, employee discounts on bathrooms, career development opportunities and more.

Reporting to the Accounts Supervisor, you will be responsible for:
  • Oversight of around 300 customers and accounts across various sectors
  • Liaising with customers to resolve queries
  • Debt chasing via phone, letter and email
  • Working within a team of 3 credit controllers
  • Monitoring the accounts email inbox and dealing with any queries
  • Raising credit notes, allocating cash to correct accounts
  • Negotiating and agreeing payment plans for collection of arrears
  • Putting accounts on hold if payments aren’t met
  • Credit checking of customers

What you will need:
  • Previous experience in a similar role, such as Credit Controller / Credit Control Clerk / Accounts Receivable Clerk / Accounts Assistant / Finance Assistant / Customer Service Skills
  • Confidence in communicating with customers and maintaining excellent customer service
  • Working knowledge of credit control

What you will get:
  • Study support
  • Life insurance package
  • Employee discounts on bathrooms
  • Free, onsite parking
  • Christmas shutdown
  • Career development opportunities

If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!

We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.

The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.

Reference: 52197070

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