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Controller / Control Centre Operator / Dispatch Operator

Posted 6 February by Bluetownonline Ltd Easy Apply Ended

Job Title: Controller / Control Centre Operator / Dispatch Operator

Location: High Wycombe

Salary: £10.00 per hour

Job Type: Full Time, Permanent

Hours: Base 42 hours per week plus overtime (four on, four off pattern)

The company is a long-established security services company based in High Wycombe. They are currently looking to expand their control & dispatch team within their 24-hour Control Centre. This is a key role within the operations team and which acts as the central point of contact for employees & customers across our portfolio.

The purpose of this role is to provide support across the company's operational activities by conducting a variety of different tasks such as:

  • Call handling & distribution
  • Monitoring alarms
  • Monitoring of CCTV systems
  • Vehicle tracking
  • Dispatching mobile resources
  • Monitoring welfare check calls
  • Assisting security staff with incidents, problems and questions
  • Supporting operations
  • Management of keys
  • Rostering & reporting

The Candidate:

  • Good skills and a high level of confidence using Microsoft work programmes including Word, Excel & Access
  • Ability to cope with changing priorities
  • A clear and confident telephone manner
  • Excellent attention to detail
  • Well organised, methodical & able to work on own initiative
  • Ability to work under pressure and complete work to deadlines
  • An ability to establish a quick rapport with staff & visitors
  • Willingness to learn
  • Positive 'can do' approach
  • Ability to maintain confidentiality and discretion
  • Self-motivated

Due to the nature of the role, you will need to either hold a valid SIA (Security Industry Authority) licence or be willing to obtain one and be willing to undergo security screening to BS 7858. If you are interested in applying for this role then please submit a fully up to date CV, ensuring that it covers the last five years.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience or relevant job titles of; Control Room Operator, Security Planner, Security Scheduler, SIA Licence, Scheduler, Security Control Room Operator, Logistics Scheduler. Scheduling Assistant, Scheduling Coordinator will also be considered for this role.

Required skills

  • SIA Licence
  • Scheduler
  • Control Room Operator
  • Scheduling Coordinator
  • Security Planner
  • Security Scheduler
  • Security Control Room Operator
  • Logistics Scheduler. Scheduling Assistant

Reference: 34412555

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