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Contracts Support Administrator

Contracts Support Administrator

Posted 18 September by Pertemps Reading Commercial DDT
Easy Apply Ended
Are you an experienced Administrator looking for a new challenge?  Then read on as this could be the perfect role that you have been looking for.  I am currently recruiting for a Contracts Support Administrator to work in our office based in Reading on a permanent contract to start as soon as possible

Contracts Support Administrator - Purpose:

The purpose of the role is to provide administrative support to recruitment coordinators and compliance officers within the council contracts team 

Contracts Support Administrator - Key Accountabilities
  • Accurately update recruitment trackers on a daily basis and send to line manager and the client
  • Providing general or specific information and advice for contract companies and workers
  • Liaising between client and workers
  • Representing the company to other recruitment agencies
  • Assisting the team manager to co-ordinate information
  • Producing weekly reports and statistics using our in-house systems
  • Provide support during periods of annual leave

Key Behaviours:
  • Self-motivated, collaborative, proactive, diplomatic but assertive, flexible, efficient with a keen eye for detail, able to adapt to change (Essential)
Skills, Knowledge, Experience

Skills
  • Customer service orientation and a willingness to focus on their needs and concerns
  • Commitment to meeting targets and completion of work to deadline
  • Can plan and organise to meet strict deadlines (taking into account forthcoming work) and is able to build in contingencies (Essential)
  • Ability to remain calm and work effectively in the face of interruption and difficult or uncertain situations
  • Concern for accuracy and attention to detail with consistent adherence to procedure and quality
  • Systematic approach to effective management and prioritisation of tasks
  • Willing co-operation and active relationship building with workers and team members
  • Ability to sustain efforts and persevere with tedious or pressurised tasks to get the job done
  • Excellent telephone manner: tone, inflection, open questions, summarising accurately
  • Excellent Customer service/client relationship building
  • Excellent verbal and written communications skills (Essential)
  • Efficient message handling
  • Self-motivated (Essential)
  • Ability to deal with situations sensitively and maintain confidentiality and discretion at all times.(Essential) 
Knowledge
  • Educated to GCSE standard or similar (Desirable)
  • Must have or be able to quickly acquire a good working knowledge of Pertemps Managed Services policies and procedures. (e.g. Attendance at Work and Health, Safety policies) (Essential)
  • An intermediate working knowledge of MS Word – a good understanding of how to format or edit documents to a high standard of presentation (Essential)
  • An intermediate working knowledge of MS Excel – can produce accurate spreadsheets and manipulate data using basic calculations (Essential) 
Experience
  • Experience of an administrative function in a high volume service environment (Preferred)
  • Experience of meeting deadlines and targets (Essential)

If you are highly organised, have the ability to work under pressure, and the role sounds like your next career step, then click the apply button to send your CV, or contact Alanna O’Connor at Pertemps Managed Solutions for further information

Reference: 36095837

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