Compliance Self Receipting Administrator
Job Title: Asset Compliance Self Receipting Administrator
Salary: Competitive depending on experience
Contract Type: Fixed Term Contract until 31/03/2021
Hours: 37.5 per week
Anchor Hanover Group is the largest provider of specialist housing and care for people in later life in England, employing more than 9,000 people throughout England. We provide more than 60,000 homes for older people, and are a trusted care provider with more than 100 care homes.
We know that quality services start with quality people. We work hard to be recognised as a leading employer and are committed to retaining and attracting the best in our industry.
At Anchor Hanover Group we believe in values. We are Accountable, Respectful, Courageous and Honest. We believe our people should be proud of the work they do making a difference to society and our customers.
About the role
You will be responsible for providing administrative support in delivering an efficient and pro-active compliance service, contributing to the achievement of business and departmental objectives. You will actively implement and participate in current and future service improvement initiatives whilst continuing to deliver a first-class service to our internal and external customers including residents, operational colleagues, contractors and property team colleagues.
You must have the ability to work as part of a team and to contribute effectively, demonstrating a flexible approach, sharing best practice and working with others towards shared goals and objectives to provide an effective and quality service.
You will have a Genuine enthusiasm for providing a high standard of customer service and an ability to promote a positive attitude within the team and a strong customer focus with the desire and ability to deliver the highest standards of service and work to provide improvements
Possessing an understanding of working in a Property Environment ideally in the Social Housing Sector and associated compliance requirements is essential as is Understanding of the invoicing and self-receipting process for Anchor Hanover.
You will have excellent interpersonal skills with proven ability to build and maintain effective working relationships with internal and external customers. You will possess Intermediate to advanced Microsoft Office skills. You must have excellent written and oral communication skills, a keen eye for detail and the ability to manage a broad workload whilst supporting a number of stakeholders.
- Customer Service
- Microsoft Office
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