Collections Advisor - Temporary
Temporary Collections Advisor - 4 to 6 weeks
Salary: £11.50 Per Hour
Location: Redhill, Surrey
Our client based in Redhill are seeking a Debt Collections Advisor to work in the Collections department. Duties include:
- Management of customer accounts, ensuring arrears management complies with all regulatory and collections policy.
- Liaise with internal departments and external third parties e.g. Citizens Advice Bureaus, customer guarantor etc. to ensure repayment of arrears.
- Achieve set targets and work as part of the team to fulfil client service level agreements and key performance indicators.
- General Collections and administration
- General Administration
- Manage all queries and complaints.
Skills and experience required:
- Experience within a similar role.
- Excellent negotiation and administration skills.
- Good telephone manner.
- A - C GCSE in Maths and English
- Call Centre
- Financial Services
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