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Collections Advisor - Temporary

Collections Advisor - Temporary

Posted 16 March by YOU Personnel LTD Easy Apply Ended

Temporary Collections Advisor - 4 to 6 weeks

Salary: £11.50 Per Hour

Location: Redhill, Surrey

Our client based in Redhill are seeking a Debt Collections Advisor to work in the Collections department. Duties include:

  • Management of customer accounts, ensuring arrears management complies with all regulatory and collections policy.
  • Liaise with internal departments and external third parties e.g. Citizens Advice Bureaus, customer guarantor etc. to ensure repayment of arrears.
  • Achieve set targets and work as part of the team to fulfil client service level agreements and key performance indicators.
  • General Collections and administration
  • General Administration
  • Manage all queries and complaints.

Skills and experience required:

  • Experience within a similar role.
  • Excellent negotiation and administration skills.
  • Good telephone manner.
  • A - C GCSE in Maths and English

Required skills

  • Call Centre
  • Collections
  • Debt
  • Financial Services
  • Negotiation

Reference: 34707203

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