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Client Administrator

Client Administrator

Posted 13 March by Oxford Innovation Ended

We have an opportunity for a Client Administrator to join our team in Central Oxford on a part time, permanent basis, working 20-25 hours per week; Monday to Friday 4-5 hours per day . You will receive a competitive salary of circa £27,000 per annum (FTE) plus benefits. The position is based at our offices in central Oxford and some travel across the region will be required from time to time.

Oxford Innovation has 30 years’ experience of helping high growth, innovative businesses to achieve their full potential. Oxford Innovation is part of SQW Group, a growing company with over 240 staff. As well as managing business advisory and coaching programmes, OI runs a network of business and innovation centres that provide office space for start-ups and growing firms.

About the role

As our Client Administrator you will provide a professional service to clients and support the Programme Manager and wider team with all project delivery activities. This will involve activities such as; collecting evidence from clients, quality checking documentation to ensure the Client Relationship Management (CRM) and programme related systems are kept up to date and purchasing goods and services in line with budgets and company guidelines.

The primary focus for this Client Administrator role is to build relationships with SMEs, manage the project office, and support the Programme Manager to ensure targets are met in line with European Regional Development Fund processes.

What we’re looking for in our Client Administrator


- Degree or equivalent experience in business administration.

- Previous experience in a proven debt collection/ client acquisition or similar role.

- Good attention to detail/degree of accuracy

- Excellent IT skills (Microsoft Office suite).

- Full UK driving license and access to own car is essential.


- Experience using Client Relationship Management Systems.

- Experience managing own projects and achieving targets.

- Experience of working where high levels of confidentiality and discretion are required.

- Previous experience providing Marketing support

You will be a highly motivated self-starter with a can-do attitude and the ability to communicate confidently with clients, colleagues and stakeholders. You will be comfortable working in a demanding environment and have the willingness to do whatever is necessary to meet the needs of the business is crucial.

If you would like to join our team as our new Client Administrator then please click 'apply’ today, we would love to hear from you!

Closing date: 10th April 2018

We are an equal opportunities employer and welcome applications from all backgrounds.

Reference: 34668881

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