Company Sector: Automotive financial firm
Location: Essex, UK
Our client is a leading automotive financial firm operating across Europe. They have developed a range of facilities for clients and are rapidly expanding their activity. A new opportunity exists at their offices in West Essex (30 mins to Liverpool St) for an ambitious Romanian Speaking Claims Manager to join their team.
The person in this position is responsible for the following: -Confirming the responsibility of the claim and deciding on the correct resolutions or vehicles repair methods to use.
-To give advice to the claimants on appropriate repairers and relevant liabilities and then evaluating the performance of the repairer and making recommendations regarding the repair quality
-Resolving claims via calls emails and queries in an appropriate a timely manner within the company’s guidelines but without compromising quality.
-When necessary, completing examinations of motor vehicles to establish the validity of the claims
-Produce reports on claims issues and coordinate with the sales team Skills: The successful candidate must have the following skills:
-Fluent in Romanian and English - Knowledge of LGV or HGV (preferred) -Ideally, have certificates in motor repair or have previous experience with a proven track record working in the motor repairs industry
-Have excellent communication (written and oral) skills with a strong knowledge of motor vehicles -BTEC/City and Guilds qualification or equivalent in motor mechanics
-Have the capability to work well under pressure within a team or independently Gain: This role will allow you to use your languages and customer service experience while gaining experience in a company where you could have infinite opportunities for progression.
The company is providing a very competitive salary (up to £30k), so if this is a role which interests you please do not hesitate to contact our team.
To discuss this position further, please contact Alex at Origin Multilingual. +44 (0) Origin Multilingual
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