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Case Manager

Posted 3 August by Coast Specialist Recruitment Ended

Case Manager

Virginia Water - £30,000

Role Summary
The Case Manager will support the Case Manager Team Leader and will be responsible for the administration of cases from enquiry through to completion.

• Carrying out initial searches upon receipt of enquiries, including Land Registry searches, credit searches, Company searches, Law Society checks, fraud checks
• Adding enquiries and cases to internal systems and updating as appropriate
• Maintaining and helping to build relationships with the panel introducers, solicitors and valuers
• Instructing valuers and solicitors
• Proactively chasing the progress of cases and updating introducers accordingly in order to provide service excellence
• Dealing with telephone enquiries
• Assisting with onboarding new introducers, valuers and solicitors

• Financial Services experience
• Working in a regulated lending environment is desirable but not essential
• Mortgage or short term lending underwriting or case manager experience would be advantageous
• Reliable, flexible, positive
• Good interpersonal skills
• Good team player and able to work on own initiative
• Excellent organisational and communication skills
• Attention to detail
• Excellent IT skills
• Problem solving skills
• Able to work under pressure and to tight regulatory and internal deadlines

Reference: 32987660

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