We recently achieved an OUTSTANDING rating from the CQC which puts us in the top 2 % of home care providers in Surrey and possibly the UK!
Home Counties Carers is a local family run home care business that provides friendly, reliable, trustworthy and competent carers to the elderly in their own homes.
"It is clear from the quality of care provided to those using this service that the staff and management are committed to person centred care and are constantly exceeding the expectations of the people that use the service. I would like to congratulate them on their work in this area and their achievement in receiving an OUTSTANDING rating overall."
Deborah Ivanova, Deputy Chief Inspector of Adult Social Care
Everyone at Home Counties Carers shares the same belief; that all of our clients deserve the best care.
The key to achieving this is simple, attract and employ the best Carers. Unfortunately attracting the best carers isn’t easy but with a business that has strong beliefs and ethics, a friendly and professional working environment, a flexible and inclusive approach to Carer’s rotas and a naturally supportive and attentive office team it makes it possible.
If someone is friendly, reliable, trustworthy and competent they are on the right track to becoming a great Carer. We specifically look for Carers who naturally live and work by traditional values such as being polite and well mannered, timely, well presented, have good and clear communication skills and can demonstrate common sense.
Once you have attracted the best Carers the next task is to keep them happy, motivated, give them a sense of worth and help them with their own personal development. Education and learning is one of the most effective ways to do this. These days there are so many ways to help your staff learn, some quite cheaply at your fingertips others require more effort and investment but they are all worth it.?
Matthew and Lucinda founded Home Counties Carers almost 6 years ago from their garage in West Clandon, Surrey. Since then the business has grown positively and moved to a new office in East Horsley and recently to a new base in Banstead.
" We tend to work within a radius of about 5 miles from our bases otherwise the carers spend too long in the car which can be a very negative experience for the Carers and Clients."
"We provide hourly and live in Care services to privately funded elderly clients and occasionally assist local authorities supporting their clients in local hot spots where it has always been difficult to source quality care."
Please call me for a chat if you are interested in joining the Team, thank you
Matthew Kalupka, Owner.
- Friendly Personality